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The Process Management model implanted by AuraPortal in the Ministry of Interior of Colombia has been nominated for the WfMC Global Awards for Excellence in BPM and Workflow, which is considered the most prestigious award worldwide.
The successful implementation of the Business Process Management model in the Ministry of Interior of Colombia has earned a place as finalist in the WfMC Global Awards for Excellence in BPM and Workflow, which, as in previous years, makes them potential winners of the highest award.
The adoption of a process management approach in a public organization the size and complexity of the Ministry of Interior presents a great challenge. However the project to automate procedures, which is considered extremely complex, was undertaken without a single line of programming code hereby reducing work (time/costs) by 80% and helping to guide the process designer to achieve a high level of modeling.
The results have been very positive for both the Ministry and the citizens. Specifically:
- Procedures have been considerably expedited, with an average reduction of processing time of 97% in comparison to processing without the support of the software.
- It has achieved an 80% average reduction of management costs, which is mainly thanks to increased productivity due to coordinated flow systems and work reduction due to the automation of the majority of process activities.
- This cost reduction has enabled the ministry to offer citizens the procedures free of charge.