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05 April 2013

The Colombian Ministry of Information and Communications Technology (MINTIC) Successfully Implements AuraPortal Business Process Management Software

This post is also available in: Spanish

The AuraPortal software ensures MINTIC’s operational growth thanks to the continuous process improvement, achieving optimization and agile adaption to government changes.

MINTIC, the government agency leading implementation of the latest technologies in Colombia, uses AuraPortal(*) Business Process Management to automate its operations.

(*).The AuraPortal Process Management Platform has recently been distinguished by the independent market analysis firm Ovum in its Decision Matrix report as the most advanced BPM in the market.

So far, the following strategic processes have been fully automated:

– ICT Register

– Postal Services

– Surveillance and Control

– Control and Authorization of Device Accessories

The latter follows the government’s policy against the theft of cell phones, which has led to Colombia being considered a pioneer in Latin America in the fight against this type of crime.

In addition to these Processes, the Surveillance and Control process is also currently in the implementation phase and the Radio Broadcasting and Amateur Radio processes are in the Design phase.

The 100% web-based AuraPortal Business Process Management software allows citizens to manage all their transactions from anywhere, substantially improving the efficiency of the service and reducing the transaction costs of Ministry users.


The Colombian Ministry of Information and Communications Technology (MINTIC) is the entity responsible for designing, adopting and promoting the policies, plans, programs and projects of the Information and Communications Technology industry. One of the Ministry’s functions is to increase and facilitate the access to Information and Communications Technologies to all the country’s inhabitants.