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Christmas Campaign, presents and returns

BPM Software is a great help for retailers and large stores as it facilitates their daily process agility.However, the huge advantage of business process software is even more apparent during busy times like these. This is because Christmas is not only the busiest time of year for sales, but it is also the period of the most returns and exchanges.

E-Commerce and Christmas

Buying Online has many advantages, not only can you buy what you want from the comfort of your own home, but you can also find an infinity of products that cannot easily be found in nearby shopping centers what’s more, you can often find products at incredibly low prices.

What role does technology play in Education?

Technology unavoidably reaches all aspects of our lives. When we consider education, technology may appear to be rather harmful. Many tend to think that technology does more harm than good to their young students. A generation that lives attached to their mobiles or computers, who hardly play out and resort to browsing the internet for homework answers they can copy and paste.

The Importance of the Work Space

Each employee’s workspace is just as important as any other factor when it comes to efficiency and productivity. Indeed, if employees feel comfortable at their posts, they will be happier and more relaxed at their work.

Price Psychology

Numerous studies reveal that rounded prices encourage impulse buying, i.e. if the purchase is motivated by feelings the consumer is more likely to buy a product with a rounded price because they trust their feelings.

Travel Managers & their priorities for 2015

Carlson Wagonlit Travel’s latest report on the priorities of travel management in 2015, based on the analysis of 1,113 replies from people who represent 515 organizations in over 500 countries, reveals very interesting data, such as how travel managers will put more emphasis on mobile technology to manage their travel programs for 2015 and that they will focus more attention on data security, global economy and Big Data.

Complaint Management

Companies provide customer service to ensure customer satisfaction from the moment they place an order. All the company activities performed to this effect are qualitatively improved if automated using BPM software. Customer service activities include customer complaint and suggestion management.

The Culture of Emotional Intelligence in the Company

If used well, emotional intelligence can lead to exemplary job performance, encompassing far more than the employee’s technical aptitude. As emotional intelligence makes it possible to perceive, understand, control and modify our own and other people’s emotions, its correct use will make the working environment much more pleasant.

BPM and the Government

Even though public administrations are not subject to competitive pressure like private companies, they still need to change their technological structure towards IT management and internal and external collaboration tools. In smart public administrations information circulates between the different structures at a much faster rate than in those which have not yet opted for management through appropriate software applications that meet the demands made by today’s society. Due to the complexity of a good public administration, the software must provide integral and efficient management and be accessible from anywhere in the world, i.e. it must be 100% Web.
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