AuraPortal´s Workflow, information and collaboration capabilities not only encompass providers and suppliers, but also distributors, sales agents, indirect channels, customers, etc. This creates a cohesive environment in all actions and normalizes the results of the entire supply chain.
AuraPortal BPMS provides an innovative approach that will define the future in the management of SCM (Supply Chain Management) processes. AuraPortal offers complete integration of Supply Chain operations and features for a company deploying BPMS Processes by means of a Process Pattern in a fully integrated platform.
All Process Patterns are rooted in a platform where the following families of elements are included: Employees, Rules, Processes, Free Tasks, Accounts, Projects, Items and Areas along with dictionaries of Terms, Roles, Profiles, Secure Room, Forms and Public Consultation. It also provides unlimited calendars and timing in the same system.
ERM (External Relationship Management)
AuraPortal has coined the term ERM (External Relationship Management) which is a mix of CRM (Customer Relationship Management), SRM (Supplier Relationship Management) and other applications that are normally used by companies managing relations with External Agents.
ERM includes the automation and optimization of all types of relations between Company and External Agents through its power and simplicity. It is fully adaptable to the needs of the company, thanks to the ability to change those relationships into processes within a BPMS model without the need of IT programming. This was not possible before BPMS applications offered the ability to design processes without the aid of expert IT staff. AuraPortal is a pioneer in this innovation and therefore it is the best option to undertake in managing the processes of such activities.
Thus, Process Tasks flow between all departments of the company, reaching providers and suppliers, distributors, sales agents, indirect channels, customers, etc. This creates a cohesive environment in the actions taken and normalizes the results of the entire supply chain.
AuraPortal provides a private and exclusive channel for each external user through its Portals. Moreover, it also provides access through the WIP (Wide Interaction Platform), exclusive Communication and Collaboration from the AuraPortal Platform though secure Web pages, Emails, and Mobile Devices, etc.
AuraPortal External Portals provide all communication channels with the latest technology: Advertisements on various websites, Documents and Libraries, various types of Surveys, Online Blogs and Forums where users or groups can participate by sharing Opinions, etc.
And above all, each component of the supply chain, through its Portal, can takes part in BPM Process workflow. Then, Orders, Purchase Orders or Service breakdowns, incidents, complaints, technical and commercial inquiries, suggestions, etc. will be generated at the source, and all processes will follow different stages of development until completed or resolved.Moreover, Regulations, both internal and mandatory, are expressed in BPM Processes and Business Rules, and will be transmitted automatically throughout the supply chain. Also, by using Monitoring capabilities, compliance to regulations can be monitored (including their characteristics, conditions and times.) constantly.