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BPM improves mangement and quality in Public Administration
AuraPortal BPM software provides the most comprehensive, agile and practical means to organize and manage the work of public bodies, automating administrative management and improving the quality of citizen services.
Implementing AuraPortal (*) to manage Public Administration Processes, enables administrative and political procedures, services, etc. to be ordered, managed and controlled, improving file processing, public services, corporate document management and internal administration management.
(*) AuraPortal has been distinguished with great advantage over its competitors by Ovum in its Decision Matrix report and by other renowned analyst firms.
“This new form of organizational management, based on providing new technology tools for Public Administration, will optimize the way tasks are handled internally and greatly improve interaction with citizens, as indicated by current guidelines and those that will be implemented in the very near future,” says Olivia Trilles, Vice President of AURA.
BPM Benefits in Public Administration
AuraPortal BPM is a solution for eGovernment that covers all its management issues:
– Political organization: political organization chart, agendas, internal and external communication, etc.
– Administrative organization: files, human resources, purchasing and supply, etc.
– Internal activity in any areas: staff management, regulations, projects, etc.
– External companies: management, communication and control.
Also, its Municipality at Home concept provides citizens with a private and exclusive channel of communication with the municipality, making file processing (requests, rectifications, queries, payments, resources, etc.) instantly available from their homes.
The Ministry of the Interior (Colombia) is using AuraPortal to ensure transparency in the 2014 elections.