This post is also available in: Spanish
Business Process Management (BPM) is forever changing the way we manage company operations.
All companies use workflows which are coordinated and aligned with the organization’s culture and objectives to perform their business activities. These workflows are called processes. Instead of just optimizing the actions or functions, Business Process Management optimizes and continuously improves the processes.
In Business Process Management (BPM), every day events set a process in motion. The process functions and activities are optimized and furthermore, all process actions are coordinated from beginning to end, in keeping with the entity’s culture and objectives.
All processes have a beginning (when, something happens in the organization that requires a solution), a development (when activities known as tasks are performed which are necessary for resolution) and an end (when it has been resolved, whether or not it has been successful).
Thus, each business process begins, develops and ends without depending on any particular department or area. Whether an entire process rests on a specific department or several departments or whether it requires intervention from customers, suppliers, subcontractors, etc. is completely irrelevant under the Business Process Management approach.
The Business Process Management (BPM) approach is relatively new and it is changing the way we manage operations in companies and all organizations worldwide, resulting in much greater efficiency.
This allows exhaustive control of the information generated in the company, including the consistency and cohesion of the following:
- Structured Information. This is all the data created, modified or eliminated, not only from the BPM Suite but also from the applications used by the company: ERP, legacy, etc. (which have been integrated with the Suite) and the integration with other systems and devices of all kinds (machines, sensors, etc.) used by the company or captured from the Internet
- Non-Structured Information. All types of documents which have been created, provided by externals (customers, suppliers, etc.), archived, consulted, signed or deleted, including digital contents.
- Related Information. Links to all other Management Elements: employees, accounts, etc., through relationship networks at all levels including 1: 1, 1: N and N: N as well as the processes and documents.
- Rule Information. Includes all internal and mandatory Business Rules, strategies, procedures and regulations, both textual and mechanical.
- Activity Information. About people, groups, roles involved in process execution and free workflow tasks (less or non-structured activities) including the predicted and actual times, consumptions and costs including all deviations, etc.
- Analysis and Control Information. The control of costs and profitability with direct access to times, views, Business Intelligence (BI), etc., for each process, set of processes or the entire company for their analysis.
Are you ready for a new experience?