Functional Management is a rigid hierarchical structure supported by areas, departments, sections, etc. as it is based on the control-analysis-optimization of the activities performed by each employee (or machine).
Business process management systems appear to be closely linked to the financial and telecommunication sectors, however BPMS can be used in an type of organization. Indeed, such a system can be used to manage all issues arising in any company or organization whatever its core Business may be.
The correct implementation of a BPM suite will improve the entire organization. It will bring weaknesses to light and strengthen all activities. However, it requires substantial Changes in Management and even in understanding the way work is performed therefore it’s not risk free.